Privacy Policy

This Privacy Policy outlines how O.D. Paints Sdn Bhd (“we”, “our”, or “us) collects, uses, and protects your personal information when you visit or make a purhcase through our website at www.odpaints.com.my. By using our services, you consent to the data practises described in the policy.

Collection of Personal Data

  • We may automatically collect technical information such as your IP address, browser type, time zone, and usage data, including pages visited and interaction history, through the use of cookies. This helps us enhance site performance, improve user experience, and ensure security.
  • Registration, placing an order, or making a booking, we collect personal identifiers (name, email, phone), billing/shipping addresses, payment data(e.g., card details), and order specifics(product type, date)

Purpose of Data Use

We may process your personal data for legitimate business purposes which includes:

  • Completion and delivery of orders, billing, and issuing confirmation or invoices
  •  Customer services, responding to inquiries, and resolving issues
  • Tailoring website content, product recommendations, and communications to your preferences
  • Fraud detection, site security, and performance analytics.
  • Compliance with legal obligation under Malaysian Law (PDPA 2010)

Data Sharing and Disclosure

We do not sell your data. We may share your information, , but only under circumstandces in which disclosure is absolutely necessary, and only with:

  • Completion and delivery of orders, billing, and issuing confirmation or invoices
  •  Legal authorities when required for compliance, legal orders, or in defense of our rights.

Cookies and Tracking

We may use cookies and similar technologies to recognise your device, secure our platform, and personalize your experience. You can disable cookies in your browser settings, though this may affect certain site features.

Your Rights

You have the right to access, correct, or update your personal data. You may also withdraw your consent at any time or request he erasure of your data. Additionally, you have the right to object to the processing of your data or request that we restrict how it is used. 

Policy Updates

We reserve the right to update this Privacy Policy at any given time. We encourage you to review this Policy regularly. 

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